Answered By: Sudha Anand
Last Updated: May 26, 2022     Views: 14

What is VPN, and why do I need to use it?

Virtual Private Network or VPN enables you to connect to the campus network irrespective of your location and lets you access resources as if you were on campus without the need for further authentication. Once connected to the VPN, you can connect to your network drives and other resources that require you to be on campus or directly connected to the DePauw campus network.

Who can use the VPN?

DePauw VPN is available for use to all current students, staff, and faculty.

Which VPN software does DePauw recommend?

DePauw uses Forticlient as its VPN software and you can download and configure this on your personal computer/laptop. The client is available for use on both MAC and Windows machines.

How do I install the VPN software/client on my computer?

Please use the following guides provided by DePauw's IT Services & Technology department that contain detailed information on how to download, configure and use the Forticlient VPN to connect to the DePauw campus network:

MAC

Windows:

Are there any limitations to using the VPN?

VPN licenses are limited so we recommend that you access and download the content you need and disconnect so others get to use the limited license pool. Due to this, you might receive an error message when connecting if there are no available free licenses, if this occurs try in a few minutes to check if some licenses have been freed up for use.

Who should I contact for technical support with the VPN client/connection?

If you encounter any problems using the VPN client or have connection issues, please contact the

IT HelpDesk

163 Julian Center

Email: HelpDesk@depauw.edu

Phone: (765)658-4294

Hours: Monday to Friday

            8:00 am - 5:00 pm

Is there an alternative option to access the campus network?

Yes, the DePauw Virtual Desktop is an alternative, it is an easy and quick option to access the DePauw campus network without the need to install any software. To learn how to use the DePauw Virtual Desktop please use this FAQ guide: https://libanswers.depauw.edu/faq/368272

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